Hikvision Password Reset Tool

We are pleased to know you own and use Hikvision products, Hikvision products are high quality and cost competitive when comparing with similar brands. After vulnerabilities revealed by Internet security organization, Hikvision released updates to fix it and your devices no matter it’s an IP camera, DVR, or NVR are more secure, but it makes password reset becomes a bit complex. This article provides you the latest information on subject - how to reset HIkvision products password.

Must be provided to the Hikvision USA tech support team. Please send an email with helpdesk.usa@hikvision.com. The Hikvision tech support will provide multiple secure codes. Secure codes are date specific. Input the correct secure code and click the OK button. The correct code will match the system date. How to Reset Username and Password. Reset the password on the live screen of the recorder. Double click on the lower left corner of the login panel. Copy the SERIAL NO number to the Safety House using tool reset password hikvision. Enter SECURE CODE received from Safe House. The device will ask for a new password. This tool will generate a password reset code which you may use to reset a forgotten admin password for a Hikvision camera. (DVR version = 3, Camera version = 5.3.0) Enter your camera's complete CASE SENSITIVE serial number, as seen in the Hikvision SADP tool. They will send you a digital key which allows you to enter a new password. How to reset your password for DVR/NVR/IVMS. There are other ways to reset your password if you have –E/-K/-I series NVR from V3.4.90, and Turbo 3.0 DVR (DS-HG/HQ/HUHI-F series) from V3.4.80. With this method, clients are able to reset the device password on their own. Hikkavision recovery tool for Windows and Linux, ip caneras password, reset ip camera password, recover password, ip camera passwords, hikvision passwords C 15 24 hikavision-recover.

According to technical support document provided by Hikvision, the company’s products share different password strategies. You’re able to reset the password by using Hikvision SADP tool, which you can find it on CD or download it from Hikvision official website. As the alternative, you can download camera’s XML file then submit it to Hikvision technical support, they will contact you promptly, meanwhile give you new password.

1# Reset password by SDAP Tool

Regarding to this tool, we have an article to introduce the usage of Hikvision SDAP Tool. Connect the device to local network and run SADP software to search online devices. Once it has been discovered, select the device and click “Forget Password”.

It will pop-up a dialog, you need to enter security code to restore default password. After input security code, hit “confirm” to restore password.

2# How to get Hikvision security code?

Well, there is no password tool to allow you automatically generate a security code on Internet. You have to copy the Start Time and Device Serial Number and then submit to Hikvision technical support team, the team will run the password tool and generate a security code according to the date/time and serial code info.

Hikvision Password Reset ToolHikvision password reset tool github
    The receiving security codes will be like this:
  • 2018-8-01:qe9ryzRQdy
  • 2018-8-02:qQRzed9ezR
  • 2018-8-03:zQeqz9yee
  • 2018-8-04:RzzSRrRyzd

Please note you need to pick the one matches the date and time which displayed in your device (system time of your device).

If you think getting security code is so complex, no idea how it works. The security camera will pop-up a dialog can export XML file. Click “Export” button to download the XML file, send the XML file to Hikvision technical support team. They will return encrypt file or forward your request to local distributor. Choosing the path of the encrypt file, input your new password and confirm, click “Confirm” and your password will be reset.

Besides export XML file, the dialog also provides you a QR code. What the QR code does? Well, instead of exporting XML file, you can take a photo of QR code then send it to Hikvision technical support team. They will provide you “key” which allows you to set a new password.

3# How to reset password for Hikvision DVR/NVR/iVMS software?

New password resetting strategy is available for –E/-K/-I series NVR from V3.4.90, and Turbo 3.0 DVR (DS-HG/HQ/HUHI-F series) from V3.4.80. With this strategy, customers would be able to reset device password on their own. (2) All password resetting strategies below are only valid in local area network. Local GUI, SADP, iVMS-4200, and Web client support new password resetting strategy. (3) The security code resetting strategy (enter by double click left bottom corner of login interface) is removed from this version.)

Method 1 - Using GUID File

User can export the GUID file in advance and reset the password by importing the GUID file when needed. Remember to key in the old password before exporting the GUID file. Please notice that if the admin password is changed or GUID file has been used, GUID file will be invalid.

When you forget your device password, enter new password resetting interface by clicking Forget password.

Hikvision Password Reset Tool

Find the exported GUID file, then import it to reset device password.

Method 2 - Validation Question

User can set validation questions and reset the password by answering the pre-set questions when needed.

Hikvision Password Reset Tool 1.0.0.0 Download

Hikvision password reset tool download

When you forget your device password, enter new password resetting interface by clicking Forget password. After answering all the questions correctly, you’d be able to change your device password.

4# Password Reset Troubleshooting

In case that you do not succeed and still having problems to reset the password check following steps:

If you get the error message: Reset password failed. Make sure that all your devices (computers, cameras, recorders, switches, etc.) are connected to same IP range in your LAN (Local Area Network); If you are using a laptop which is connected to same switch via a network cable, not WIFI connection, make sure that your WIFI adapter is disabled. Then restart SADP tool and try again. If you make any changes to your IP address while SADP is on, then you’ll need to restart SADP for the changes to apply; Kindly keep your device online after sending the *.xml file or *.excel file to us.

You’re here because you’ve forgotten your Hikvision’ appliance password – Clear, let’s get to the instruction. It works for Hikvision NVR’s, DVR’s, and any security camera out there. To mention, we got a lot of high-end Hikvision stuff on a Pipl Systems Store along a worldwide delivery – specify you are subscribed and get your special offer right away.

Available Hikvision Password Reset Options

Hikvision have abandoned a scheme of factory-setting a default password for their devices for some years now and requires us to create a unique password every time as we activate a new camera or recorder. Of course that was a right move, considering how easy it is to bypass a default password and get into your system owing to a common user’s inattention. And though we are used with a regular password reset procedures on a various sources, when they can just email you a password reset link, here with a middle and high-end CCTV equipment that process is more complicated for a good reason.

So how to reset a password on your Hikvision equipment? Here are your options:

  1. Locating and using physical reset push-button on a body of your device if it has one;
  2. It’s assumed that you’re still logged into a SADP or IVMS-4200 software and can reset a camera from there;
  3. You start from extracting an .XML-file from a camera via SADP tool and then you send it to your local distributor, from whom you bought a device / to a Hikvision Support in your country / To Pipl Systems Technical support in case you’ve purchased an equipment from us. Unfortunately, the most time-consuming, but a 100% verified way;

Option #1: Reset Push Button

Locate a reset button on a body of your camera, try looking under a screwed cover. Commonly your camera has this button if it also has a memory card slot, and they regularly located near each other. The same is indicated by the “F” letter, standing for “flash”, in a product code. What you do next – unplug the camera from a power supply, and after that is done, press-hold a reset button and restore a power supply while you continue to hold a button for a further 10-15 seconds. Then release a button and just wait until a camera reboots completely. This is what called a “factory default” and thus you will see an “inactive” status in the SADP tool or IVMS-4200 after that is done and you’ll be asked to create a new password and activate a camera as a new device.

Option #2: Reset Via SADP Tool / IVMS-4200

Yet there are a cameras having no any reset push-button and we are forced to go for option #2 and #3. As Hikvision produces mostly a professional equipment, the activation process happens via manufacturer’s PC software, which is mainly a SADP and IVMS-4200 tools. Thus it is assumed that your camera was activated via those tools. Option #2 is even easier, but it’s possible only if you are still logged into IVMS-4200 on your PC, so launch up the program and head to a “device management” tab. Once you are there, locate your camera in a device management field, you will see it’s online if it says “active” and shows a globe icon. Now click on it to highlight and press a remote configuration, from here you need to go into a “system” tab, select a maintenance, press “Default” and confirm when it displays a warning. Done! Your camera is going to reboot, that’s gonna take about a minute, then you’ll have to create a new password and activate it manually via SADP / IVMS-4200 tool.

Option #3: Exporting an .XML-file

Hikvision Password Reset Tool 2017

We address the option #3 if there’s nothing else left and unfortunately, the previous ones are unavailable. Every camera is obligated to be activated via SADP or IVMS-4200 software, so you probably have it installed on your PC and your camera has an active status in there. What you do: open up a SADP and you’ll be able to see all the equipment within your sub net. Locate the one you need to reset and mark up the box left to it, the tab on your right will unfold, and there, below a modify button, you’ll find a “forgot password” inscription – press it. In that pop-up window you press an export button, select a folder and download a generated XML-file onto the computer. From this point – you need to send this XML-file to the company, from which you have purchased a camera. Note, that you must not unplug a power supply and disconnect a camera from Ethernet while you are waiting for a response with a modified .XML-file. Contact the technical support department of a company from which you’ve purchased a camera by phone or email, briefly describe your situation and attach this file. They usually require you to specify an order id, your name and your email-address to make sure you are a device owner. If that’s not your option – contacting a Hikvision support in your country, or a nearest to it, should do the thing. And of course we always take this kind of requests from our customers. In the end you will receive an email with the XML-file attached, that you save onto your computer, go back into SADP tool and open that “forgot password” pop-up again, with that difference that this time we’re importing that file that you have received under a Step #2 in here, so we tick left to “import file” and select that received file. Create a new password now and replicate it one more time. If done right, the next thing you’ll see will be a success message and the pop-up will vanish. Now your camera is restored, activated again afterwards with a new password, that you probably won’t forget this time.

Hikvision Password Reset Tool

Hikvision Password Reset Tool

A Full Video on Youtube:

Timestamps for every option:

Hikvision Password Reset Tool Ip Cam Talk

  1. Use A Reset Button On A Device’ Body (If it has one): 2:11
  2. Set Default Settings Via SADP / IVMS Software (If still logged in): 3:33
  3. .xml-file Extraction & Contacting Local Distributor / Hikvision Support: 4:46

Conclusion

Hikvision Password Reset Tool Ebay

Thank for reading an article / watching a video, hope we helped you, if we did – please rate us with a thumbs up. And you also can go to our Pipl Systems Store and get any Hikvision equipment along with a worldwide delivery for you, and specify you are subscribed to get a special offer.